Mall Manager

Mall Manager

  A mall manager is responsible for both the behind-the-scenes and customer-facing operations of a retail shopping center. A typical day may include negotiating a lease with a retailer, handling maintenance requests, or contracting security agencies. Additionally, the mall manager is the “face” of the mall, handling customer complaints and public relations. The job involves two shifts per day, 6 working-days per week.

Responsibilities

• Customer service – mall managers are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner
• Public relations – mall managers act as the public voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement
• Legal knowledge – while a legal background isn’t critical to this position, a mall manager must be familiar with contracts and even zoning ordinances
• Financial management – the mall manager is responsible for financial aspects of the retail shopping center, including rent collection, payroll, accounts payable to vendors, and budgeting
• Communication skills – a mall manager can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, middle management, and more

·       Real estate management – rent, collection, marketing, and maintenance.

Qualifications

• Bachelor’s degree in Real Estate or business management
• Saudi
• Experience: 5 – 10 years

Location

Madinah

Languages

• Arabic
• English