Key responsibilities (not all-inclusive)
- Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
- Coordinate requisitioning and ensure timely delivery of commodities and supplies to authorised partners and destinations.
- Identify, resolve and/or provide recommendations on specialised queries/requests for support, using initiative and following standard processes, to ensure timely and accurate resolution of enquiries with excellent client service mind-set.
- Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
- Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
- Process and manage documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
- Support operational pipeline analyses, assessments and operational planning for all delivery modalities.
- Assist in management of commodity accounting data quality and integrity.
- Collect and compile data, produce and/or contribute to reports (e.g. CCTI, SPRs, financial closure, physical inventory, transport performance) and ensure information accuracy in corporate systems in support to informed decision-making.
- Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
- Support logistics emergency preparedness and response activities including Logistics Capacity Assessment and Contingency Plan update, to support WFP’s response in emergencies.
- At least 3 years of postgraduate relevant work experience in Logistics and/or Procurement.
- Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
- Experience analysing data (on commodities, funds, etc.) and drafting reports.
- Experience in measuring service providers’ performance against set KPIs.
- Experience in assisting the preparation of contract documentation.
- Experience in providing technical business support in corporate systems.
- Humanitarian experience is a desirable.
- Experience in conflict-affected areas is considered an asset.
For Logistics roles: University degree, preferably in Transport Economics, Supply Chain, Logistics, Engineering, Business Management or other related field
For Procurement roles: University degree, preferably in Economics, Commerce, Business Administration, Engineering, Legal or Accounting or other related field
- Fluency (level C) in English language is a must.
- Intermediate knowledge (level B) of a second official UN language is highly desirable: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.