Key Performance Indicators Specialist

Brief Role: The purpose of this position is to lead with developing, implementation and maintenance of a performance management program including dashboards, KPIs, balance scorecards and quarterly business reviews; as well as report analysis based on the collection of data related to the strategy performance, management and performance of all teams from bottom to top.

Responsibilities are as follows:

1-Develop a set of KPIs to monitor the performance for all the employees of WFI

2-Develop custom dashboards (KPIs);

3-Create and track relevant KPIs for the various operations leaders in a timely and consistent manner (monthly and quarterly);

4-Interpret data and analyze results in order to provide key business information and recommendations for improvement

5- Work with SBUs leaders and other internal partners in order to understand the objectives and outline of their specific business sectors

6- Monitor and measure the ongoing business results against objectives

7- Maintain, develop, improve and automate reports

8-Create standardized reports that link corporate KPIs to KPI program for teams and SBUs

9-Escalate issues encountered related to data/reports as soon as they become apparent, while providing viable solutions and options to address these challenges

10- Deliver ad hoc projects as required