Key Account Manager | Automotive | Financial Services Rental & Leasing

Company: Al-Futtaim –

WebSite: Riyadh, Saudi Arabia

Job Description:**Job Requisition ID: 173202**

Established in the 1930s, Al-Futtaim Group has evolved into a highly diversified and progressive, privately held conglomerate headquartered in Dubai, United Arab Emirates. Organized into five distinct operating divisions encompassing automotive, financial services, real estate, retail, and healthcare, the Group employs over 35,000 individuals across more than 20 countries spanning the Middle East, Asia, and Africa. Al-Futtaim Group maintains strategic partnerships with over 200 globally recognized and innovative brands. Driven by an entrepreneurial spirit and a steadfast commitment to customer satisfaction, the organization remains dedicated to sustained growth and expansion, proactively adapting to the evolving needs of its clientele within the communities it serves. Al-Futtaim Group is committed to enriching the lives and aspirations of its customers through the consistent application of its core values: respect, excellence, collaboration, and integrity.

**Role Summary:**

The Key Account Manager is responsible for the strategic management of a portfolio of key corporate accounts within the Mobility Solutions sector, with a primary focus on ensuring customer retention and maximizing revenue generation. Key responsibilities include cultivating robust client relationships, contributing to the development of effective sales strategies, and consistently achieving established sales performance targets. Success in this role is predicated upon the attainment of key sales metrics, the enhancement of brand awareness within the corporate landscape, and the delivery of exceptional customer satisfaction through consultative selling techniques and the provision of market-leading service.

**Key Responsibilities:**

* **Account Management:** Oversee a portfolio of key accounts to maintain customer loyalty and optimize output. Cultivate strong and effective client relationships with all stakeholders. Develop and execute customer retention and relationship enhancement strategies.
* **Sales Strategy:** Support the Head of Operations & Lease in the formulation and implementation of sales strategies, targets, and performance metrics to meet or exceed established profitability and growth objectives. Acquire new customers through proactive prospecting methodologies, including cold calling. Contribute to the development of sales and marketing policies and strategies. Provide critical statistical data to the Marketing team to facilitate the strategic planning of future campaigns.
* **Reporting and Administration:** Maintain accurate administrative records and relevant reporting and planning systems on a periodic basis. Generate daily, weekly, and monthly reports to support the development of business acquisition strategies. Collaborate closely with the accounts and collections team to minimize outstanding debts. Uphold and enhance the corporate image and reputation through appropriate public relations activities and professional representation.

**Required Skills and Competencies:**

* Exceptional relationship building and consultative sales skills.
* Demonstrated ability to function as a collaborative team member and build cross-functional support.
* Results-oriented with a strong drive to exceed challenging objectives.
* Comprehensive market awareness and understanding of customer and competitor dynamics.

**Qualifications:**

* Proven track record of prospect database development and sales achievements.
* Experience working with large corporations and government entities, including a thorough understanding of decision-making processes.
* Evidence of successful sales outcomes achieved through engagement with multi-level decision-makers.
* Proficiency in both written and spoken English.
* Proficiency in Arabic is advantageous.
* A bachelor’s degree or equivalent educational qualification is preferred.
* Demonstrable experience in planning, organizing, and effectively managing multiple priorities.
* Background in sales and business development.
* Strong working knowledge of Microsoft Office Suite.

**Application Guidance:**

To ensure a comprehensive and efficient application process, candidates are encouraged to thoroughly review the job description to ascertain their ability to confidently demonstrate the skills and experience necessary for success in this role. Please submit a well-crafted and personalized curriculum vitae to further highlight your qualifications.

Al-Futtaim Group is committed to providing a positive candidate experience. Our Talent Acquisition team endeavors to carefully review and respond to all applications.

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