Kaizen Promoter

Kaizen Promoter | Toyota & Lexus | Al Futtaim Motors | Ras Al Khaimah

About the position:

• Develop process flow charts to explain current and desired process
• Conduct time and motion study and analyze it at both Macro and Micro level and develop process improvement proposal
• Implement Kaizen action to improve quality of services, generate productive time, cost reduction, Net Promoter Scores, Job explanation to customers, Sales / Aftersales Standard Operating Procedure penetration
• Organize small group activities to provide training to associates and gather their feedback
• Compilation and creation of reports to visual status of activities on weekly basis in the branch
• Retain an alignment to the company vision for Customer and Employee engagement
• Generate productive time/lead time reduction, and actively participate in all Kaizen activities at initial stage so branch members be able to find and solve problems by Kaizen
• Comply with company and distributor policy towards achievement of objectives and targets
• Assist with the orientation, training and coaching of staff and colleagues to achieve workplace efficiency and safety