Jewelry Sales Executive

Job Summary

The Gold/ Jewellery industry is seeking to hire skilled Jewelry Sales Executives and is keen to work independently with less supervision.

The task covers the following:

• Receive with a smile, the customer who walks into the jewellery store
• Ensure that the customer is not left unattended
• Promptly attend to the customers who walk into the retail area
• Make customers feel comfortable through pleasing behavior, being polite and listening to their requirements
• Introduce customers to different colours of gold jewellery such as white gold, rose gold and their characteristics
• Introduce the customer the various types of precious stone available in the store such as diamond, ruby, sapphire, emerald
• Ensure that customer is engaged during the entire buying process
• Be accessible to the customers for any queries
• Introduce jewellery product offerings to customer
• Post sale, check if customer is willing to interact via telephone or internet
• Explain the broad variety of jewellery products available in the store such as Gold & Diamonds
• Explain to customers different types of finishing such as enamel, geru finish and sandblasting
• Make the customers aware of the quality of the jewellery products available
• Explain the characteristics of the diamond such as cut, clarity, carat weight and colour and the grading standards of the diamond to the customers
• List out the different types of Gold Jewellery available in the store and outlined the difference between 18 karat gold jewellery, 22 karat jewellery, etc. to the customers.