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Company Name : Tamweel Al Oula

IT Specialist

bayt.com

Job Description

  1. Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
  2. User account administration, providing technical support to existing users.
  3. Troubleshoot hardware and software errors by running diagnostics, prioritizing problems, and assessing impact of issues.
  4. . Maintaining computer networks includes mainframes, VPNs, routers, and other physical hardware
  5. Administration of Microsoft active directory, print system, network, database, file storage, and call center/ IP Phone system.
  6. Fine-tuning the network to enhance the performance for users.
  7. Administration of IT asset management software and monitoring tools.
  8. Providing the required support as part of the team for IT disaster recovery procedures
  9. Implementing, coordinating of IT projects and network Infrastructure ensuring key business strategies & processes to enable enterprise growth & flexibility.
  10. Understanding of Cybersecurity technologies and ensuring that policy and procedure is implemented.
  11. Coordinate data migrations, form, site and content creation and changes.
  12. Provide documentation and technical specifications.
  13. Ability to work rotating weekend work, or off hours work, as needed.
  14. Root Cause Thinking: Ability to proactively troubleshoot issues leading to root cause resolutions.
  15. Assist the IT Manager in deployment of various IT systems as needed.
  16. Administer other global IT systems as adopted by the organization under direction of the IT Manager
  17. Governance: Participate in continual improvement of standards, processes and procedures required to deliver high quality service, auditing and analyzing systems to ensure security and data integrity
  18. Collaborate with Service Providers. review helpdesk performance indicators and SLA’s
  19. Maintains confidentiality, protecting company, personal, and private information.
  20. Possess a professional demeanor (appearance, attitude, and behavior).
  21. Addressing VAPT reports related to infrastructure systems
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