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Company Name : Saleh Al Hamad Al Mana Co.

IT Service Desk Specialist

bayt.com

Job Description

Job Summary

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Response to queries, runs diagnostic programs, isolates problem, and determines and implements a solution.

Job Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Monitor and respond quickly and effectively to requests received through the IT helpdesk
  • Installation and configuration of computer hardware, software, systems, networks, printers, and scanners
  • Diagnose and repair faults, resolve network issues
  • Strong customer service and troubleshooting skills
  • Windows 10, MS Office 365, Advanced Printer/ Peripheral Device Troubleshooting
  • Hands-on experience on Active Directory, TCP/IP, DNS, and DHCP

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