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Company Name : Wipro Limited - Saudi Arabia

IT Security Specialist – Imperva DAM

bayt.com

Job Description

  • Manage the different IT Security platforms seamlessly.
  • Handle first point escalation for all technical and process issues.
  • Provide technical subject matter expertise wherever required.
  • Ensure proper communication and quick resolution as a crisis manager.
  • Plan and schedule Changes, Coordinating with different stakeholders.
  • Escalate issues to the next level and management in a timely manner.
  • Perform RCA for Major Incidents related to his / her tower
  • Follow quality / security process defined for the engagement.
  • Perform Trend analysis, identify top few incidents and work with respective teams/individuals to minimize the incidents, hardware/software troubleshooting.
  • Participate in business meetings with various stake holders on a need basis.
  • Take corrective actions based on the analysis performed or issues identified.
  • Liaise with different vendors to clarify questions or to resolve issues.
  • Liaise with different teams in different geographical zones.
  • Work on the service improvements.
  • Effort estimation/reviews on need basis for new projects.
  • Train/mentor team members.
  • Work on knowledge acquisition and update related documents.
  • Work on projects related to endpoint security and data security.
  • Adhere to different policies set out by the organization and the customer.
  • Educate team members and other teams or customers on different security policies.
  • Prepare and provide different reports (weekly/monthly/ad-hoc) to the lead or manager as necessary.
  • Participate in rotational on-call rota for data security platforms.
  • Perform changes or work on incidents during weekends as necessary.
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