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Company Name : Tanmiah Food Company

IT Infrastructure Lead

Job Description

Duties & Responsibilities:

1) Main Duties:

  • Work with all levels of business to understand & anticipate group’s technical needs & expectations, considering the cross functional needs and working in conjugation with business systems representatives in the divisions.
  • Prioritize & deliver IT technical service, which balances the requirements of business with group’s resource constraints and system limitations.
  • To work with the business to ensure that project scope is clearly defined and that appropriate resources are released to ensure project delivery on time & within budget.
  • Ensure that right levels of security are incorporated within the technical infrastructure to secure group’s information capital by protecting it from external & internal attacks & abuse.
  • Ensure all systems operating software and/or application programs are updated to meet the requirement of end users.
  • Manage suppliers & service providers, to ensure that they understand & deliver to fulfill the group’s requirement and project activities agreed within business time and budget.
  • Manage Infrastructure support team to ensure that it is correctly structured, staffed and develop to support the growing needs of the group & to deliver agreed services.
  • Review and monitor performance against departmental standards & agreed policies. This will involve regular review of group process & procedures against best in class standards to ensure the group standards are up to date.
  • IT Infrastructure projects design & implementation, including handling end user support, budgeting, configuration, testing, and maintenance issues.
  • Server, LAN & WAN monitoring & including troubleshooting & device monitoring.
  • Hardware (including faxes & copiers) purchasing, including vendor sourcing. Assess cost/impact of strategy and project proposals and recommend solutions.
  • Plan a sequential update of outdated infrastructure including defining and maintaining IT infrastructure standards.
  • Develop Saudi nationals by appropriately training them & are involved as part of key projects.
  • Manage Technical Infrastructure budgets.

2) Administrative Duties:

  • Review attendance for infrastructure team.
  • Manage subordinates’ workload.
  • Follow-up of subscriptions (internet, etc.).
  • Monitor backup and disaster recovery operation and maintenance

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