bayt.com
Job Description
Responsibilities:
1. Proactively assists in the oversight of a proactive Fraud Risk Management Program using data extraction, data analytics and management reporting.
2. Solid understanding of fraud risks, and risk management processes in order to identify and monitor fraud risks within the organization.
3. Contributes to the development and implementation of Fraud Risk processes, tools, policies, standards, and procedures in alignment with the Enterprise Risk Framework Program.
4. Analyzes activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from third parties requesting assistance.
5. Analyzes potential check and deposit fraud, debit card, and checking irregularities, including returned deposited items, wire and ACH activity, check kiting, new account fraud activity, commercial and consumer loan fraud, and any other suspicious activities.
6. Oversees and performs investigations regarding actual and suspected fraud activities, providing oversight and appropriate resolution to the business units.
Skills
Requirements:
• Degree-level education from a recognized university
• 6 to 12 months Customer Contact experience in a call center, with banking product knowledge, service standards, productivity, and job analysis method
• Very good command of English language (Listening, Speaking, Reading and Writing), or equivalent to Upper-Intermediate level