Housekeeping – Room Attendant

Objectives: Job Purpose

To clean and prepare the guest rooms with highest cleanliness standards to provide a pleasant and comfortable experience for guests.
Main responsibilities: General Responsibilities

Live and support The Living Adventure’s vision, ambition and purpose.

Deliver highest quality service to exceed expectations.

To be attentive to personal hygiene and grooming standards.

Develop yourself by attending all trainings required in your department.  

Maintain safe and healthy work environment by following fire, health and safety standards at all times for self, colleagues and guests.

To be flexible to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

Key Job Responsibilities 

Consistently prepare the guest rooms as per the set standards.
Replenish supplies and guest amenities.

Consistently offer professional, friendly and engaging service.

Take initiative to add personalized service to the guest.

Take ownership of guest privacy and belongings, while ensuring exceptional service.

Sign in and sign out the keys daily.

Maintain proper usage of cleaning supplies and equipment. 

Update and record all clean rooms.

Attend daily briefings with the Assistant Manager Housekeeping of their section and pay careful attention to all instructions and priorities for the day. Contribute to the meetings with suggestions and by asking questions.

Return and properly tag all the Lost and Found articles in the Housekeeping office.

Follow departmental policies and procedures and also the service standards.

Clean bedrooms, bathroom, Kitchen, living room of each unit according to established procedure and carry out special cleaning tasks as required.

Report necessary maintenance items.

Follow all safety and sanitation policies and procedures
Handle bed linens and towels with care and separate soiled and damaged linens according to procedure.

Perform any additional tasks, as requested by the Ex. Housekeeper his/her Assistant and the Floor Supervisor.
Reporting to: Housekeeping Supervisor
Subordinates: Housekeeping Coordinator
Duration: 6-7 months
Desired start date: ASAP