Company Name : Gastronomica Careers


Job Description

  • Maintain guest relations.
  • Maintain guest history and database.
  • Develop strong contacts for the restaurant and maintain Public relations.
  • Monitoring the open dining sections of the restaurant for empty and cleaned tables, manages seating.
  • Estimating wait times for guests/ scrutinize the guest waiting list.
  • Responsible for answering the telephone and booking reservations.
  • Analyze customer problems and find solutions.
  • Assist the restaurant manager in the proper organization and running of the restaurant.
  • Co-ordinate between kitchen, front of the house and the guests to ensure smooth operations.
  • Take up responsibilities of operations and handle shifts.
  • Assist and guide waiters during busy hours.
  • Allocate staff and make duty rosters.
  • Do any other related tasks at the instruction of the Restaurant Manager.
  • Maintain a clean and orderly reception area and manages stationary and menus.
  • Other opening, hand over, ongoing and closing duties.
  • Participate in all pre-shift and all other operational meetings.
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