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Company Name : B.TECH

E-Commerce Key Account Manager

bayt.com

Job Description

  • Drive the (GMV) revenue, increase the selection WOW from managed sellers, hence delivering highest customer experience within the managed category.
  • Manage number of accounts with high contribution within the cat. (From 10 to 25) accounts.
  • Manage end to end relationships and performance within the marketplace.
  • Deliver targets assigned on revenue, selection and customer experience via express metrics for sellers within the portfolio manage cancellation rate, late shipment rate etc.
  • Consult and supporting our sellers to grow their business within BTECH
  • Understand and resolving sellers’ issues by working internally and externally with other teams.
  • Liaise with internal teams such as operations, marketing, retail, content etc. to achieve the category targets.
  • Maintain highest fulfillment ratios via Express. Manage the sellers’ performance and supporting sellers to get high reviews.
  • Help sellers in pricing criteria that meets both accounts and BTECH strategy and get best prices for delivering best customer experience.
  • Manage the run rate / turnover and inventory management for sellers
  • Increase sellers on Express month on month.
  • Build with category manager the campaigns deals and weekly top deals.
  • Increase the conversion onsite by building weekly deals plan.

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Creative shipping and logistics solution in Egypt
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