Work Force Optimization and Employee Relations: Play an active role in creating and managing a multi-skilled workforce. Support and facilitate the implementation of a business structure to deliver efficiencies. Play a key role in communicating organizational messages and monitoring feedback from each unit. Ensure compliance with local policy and targets. Look at unit productivity and suggest necessary actions to improve it.
Manage employee relations issues. Supports department managers in creating a culture of employee engagement based on ARCE values and mission. Acts as an advisor to department managers to educate them on policies and minimize risk. Ensure disciplinary procedure is properly applied before any employee departs from ARCE.
Manages social security, pension, and medical insurance for participating staff. Resolves pension & insurance enrolment and benefit problems. Is primary POC for managing the medical insurance contract, updating group and individual coverage, and arranging physician visits.
Create, maintain, and improve the tools required for the organization to promote a culture of fairness and transparency when it comes to managing performance. These tools would also be used for the annual performance review and other personal development purposes. Provide guidance in the process to ensure roles are standardized and that there are comprehensive job descriptions for all positions. Put a mechanism in place to ensure that job descriptions are reviewed an updated regularly. Develop and maintain a standard operating procedure on performance management that is in line with ARCE policies and protects the organization against claims of wrongful termination.
HR Policy and Financial Management: Ensure compliance to HR policies are maintained. Review and strengthen business internal controls and procedures. Ensure compliance with local laws, regulations, and other requirements.
Provide line management with employee costs, as needed. Assist in annual manpower budgeting and verify numbers provided are accurate and efficient. Ensure HR Department adherence to the business and financial systems and processes in annual budget.
Minimum Qualifications and Knowledge: Human Resource, Psychology or Business Management Degree or related field required. CIPD qualification desirable. Excellent leadership and communications skills required.
Minimum Experience: 15 years HR Generalist Experience; previous experience as an HR Director desired.
Job-Specific Skills: change management, organizational and management development, performance/compensation management, recruitment & retention, employee relations, mentoring/coaching, human capital metrics, analytical skills, financial modelling skills, good communication and problem-solving skills.
Behavioral Competencies: achievement oriented, strategic thinking skills, solution oriented and team working skills.