Company Name : Al Futtaim Group

Deputy Unit Manager

Job Description


  • Drive sales to achieve and exceed top and bottom line
  • Understands local market trends, the competition and your impact on sales, costs and profit
  • Utilize all available tools and systems to maximize sales and profit.


Store Operations

  • Have a full understanding of the processes relevant to your role and store
  • Take responsibility for operating in a safe and legally compliant way
  • Adhere to all policies & procedures relevant of the company
  • Ensure that all implementations at store level is as per agreed standards and that escalation channels are in place and understood by all store teams.


Customer Service

  • Use all available information to make decisions through the eyes of the customer
  • Communicate and engage effectively with customers, role-modelling a great customer experience
  • Enhance and promote brand loyalty within the local communit.

People Management

  • Manage people well everyday by following the core processes in all aspects of the employee lifecycle
  • Spot under performance quickly and manage it well by having effective performance conversations and using appropriate tools to support
  • Identify talent and use tools and talent programmes to support personal growth
  • Responsible for hiring, training, development of employees.


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