
bayt.com
Job Details
- Job Location
- Al Kuwait Kuwait
- Company Industry
- Recruitment & Employee Placement Agency
- Company Type
- Employer (Private Sector)
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- 1
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Our client is a distinguished holding company with a diverse portfolio of businesses, products, and services, proudly representing some of the most prestigious global brands. As part of their commitment to delivering excellence, they are seeking a highly experienced Senior Showroom Manager to manage and elevate the showroom experience for their Luxury Department Store in Kuwait.
Job Overview:
As the Store Manager, you will be responsible for overseeing all aspects of the store’s operations and ensuring the highest level of customer service and satisfaction. You will play a crucial role in upholding the brand’s reputation for luxury and excellence.u00a0
Key Responsibilities:
- Store Operations Management:Efficiently manage day-to-day store operations, including inventory management, visual merchandising, and stock replenishment.
- Ensure the store is impeccably maintained, creating an inviting and luxurious shopping environment.
- Team Leadership:Recruit, train, and manage a team of sales associates, ensuring they provide exceptional customer service and product knowledge.
- Set performance expectations, conduct regular performance reviews, and provide coaching to team members.
- Sales and Customer Service:Drive sales by setting and achieving sales targets and KPIs.
- Foster a customer-centric culture by personally engaging with customers and resolving escalated issues promptly.
- Visual Merchandising:Oversee the visual presentation of the store, ensuring that displays are visually appealing and aligned with brand standards.
- Collaborate with the visual merchandising team to implement seasonal changes and promotional displays.
- Inventory Management:Monitor and manage inventory levels to ensure products are readily available for customers.
- Conduct regular stock audits and collaborate with headquarters on restocking needs.
- Budget and Financial Management:Develop and manage the store’s budget, including forecasting and cost control.
- Analyze sales data and implement strategies to maximize profitability.
- Customer Engagement:Build and maintain strong customer relationships, ensuring that customers receive personalized and exceptional service.
- Collect and utilize customer feedback to improve the shopping experience.
- Health and Safety Compliance:Ensure compliance with all health and safety regulations to provide a safe shopping environment for both customers and staff.
Skills
- Proven experience as a Store Manager in the luxury retail sector, preferably in furniture or home decor.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Demonstrated ability to meet and exceed sales targets.
- Detail-oriented with a focus on visual merchandising and store presentation.
- Financial acumen and budget management experience.
- Customer-focused mindset with a passion for delivering exceptional service.
- Fluent in English; knowledge of Arabic is a plus.
- Bachelor’s degree in Business, Retail Management, or a related field is preferred.
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