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Company Name :Cadrex Overseas

Customer Support Representative

gulftalent.com

Reporting to: Director
Number required: 1-2
Duration: Permanent
Desired start date: 01/04/2022
Probation: 6 Months
Working Hours: Monday – Friday, 08.30 – 18.00 (with one hour lunch break)
Gross monthly base salary: Around AED 5,000 Tax Free (depending on qualifications and experience)
Commission / Bonus: A bonus may be rewarded based on performance.
Other Benefits: Health Insurance
Travel requirements: The chosen candidate may occasionally be required to travel abroad, and take part in representing the company at exhibitions by meeting with clients.

Main responsibilities:
• This role will involve processing orders for paper and board; from preparing sales contracts and proforma invoices, to dealing with customer queries and complaints, dealing with correspondence between both clients and the paper mills with which we cooperate (i.e. updating clients on the status of their orders), preparing transportation documentation and understanding the import/export requirements & regulations, arranging shipments with forwarding companies, and dispatching samples to clients.
• Working closely with our Director to prepare offers for our customers and send inquiries to our manufacturers.
• Working closely with the other members of our team to assist in the smooth running of our business.
• Maintaining proper filing systems, and performing other general administrative tasks.
• Following up pending payments with the customers.

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Creative shipping and logistics solution in Egypt
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