bayt.com
Job Description
- Attend and manage formal calls and provide accurate and concise information without any delay.
- Provide accurate information to the caller, catering to all the necessary inquiries.
- Elaborate on the features, specifications, and details of the company’s product to convert the potential prospect into a consumer.
- Contribute to the company’s growth by improving the number of connections using pleasant and informative conversations.
- Back up all the call history details by effectively utilizing the company’s call center database.
- Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.
Skills
- Must be fluent in Arabic
- Must be able to join immediately
- Proven track record of handling all the duties and responsibilities of a call center agent or associate.
- Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
- A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
- Strong command of handling relevant computer operation activities to boost overall work productivity.
- Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
- Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.