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Company Name : Mumzworld

Customer Service Executive – Complaints

bayt.com

Job Description

  • Excellent verbal and written communication skills in English and Arabic.
  • Proficient in MS Office – Word, Excel, and PowerPoint.
  • Ability to work under pressure and meet all deadlines.
  • Proven project and time management skills.
  • Effective people and team-building proficiencies.
  • Ability to stay calm when customers are stressed or upset.
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

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