Company Name : Mohebi Martin Brower Logistics LLC

Customer Service Executive

Job Description

Major Duties and Responsibilities:

1.   Processing store orders accurately.

2.   Attending day to day store issues and providing resolution or coordination assistance of the same.

3.   Issuance of approved credit notes and debit notes

4.   Handling of premiums

5.   Management of exceptional items – switch over’s and contingencies.

6.   Generation accurate reports on MMBL performance and McD’s issues

7.   May be necessary to undertake tasks not covered in the above and will be discussed, agreed and managed as and when required.

8.   Commitment to the support and compliance of Corporate Social Responsibility (CSR) projects

9.   Handling Customer complaints

10.Communicating with McD Restaurants on all DC matters, late deliveries, products depletion, New products info etc


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