Posted 4 years ago
لو عندك طموح… الوظيفة دي هتمشي معاه
Customer Experience Executives – Sunmarke School
Fortes Holdings
Position Details
Company
Fortes Holdings
Location
UAE
Posted Date
May 20, 2022
Employment Type
Customer Service/Support
متوسط الراتب
Confidential
Job Description
gulftalent.com
Job Purpose:
Customer Experience Executives will use an approved script and professionally reach out to prospective clients to discuss their educational goals and set appointments to visit the school.
To receive inbound calls from the CRM Leads, to establish contact, ensure & assist completion of application forms, and set appointments to visit/tour the school.
Main Accountabilities:
· Initiating discussions with potential customers/parents over the phone.
· Asking questions to engage customers/parents and gathering profile information.
· Gathering and documenting customer information, and reactions to the school’s offerings.
· Keeping up to date on the school’s offering and informing customers.
· Answering customers’ questions about the admission process & Fees
· Meeting Lead contact targets set / Lead conversion to application Meet SLAs set (Call pick up time/ Average call duration)
نصائح تهمك
- جهز CV حديث قبل التقديم
- تأكد من تحديث معلومات التواصل في سيرتك الذاتية
- اقرأ وصف الوظيفة بعناية قبل التقديم
- جهز رسالة تغطية مخصصة للوظيفة
- تأكد من صحة جميع المعلومات في طلبك
- احفظ نسخة من طلب التقديم
- تابع بريدك الإلكتروني بانتظام
- جهز نفسك للمقابلة الشخصية مسبقاً