Company Name : Fine Hygienic Holding

Customer Care Officer

About the Job

  • Negotiate and promote the values and terms of the product or service that we provide to customers.
  • Follow up with the customer on periodically bases, to check the customer’s needs, suggestions, feedback on the provided service and products.
  • Promote the new products over phone for the related customers and as per the direction of the section head.
  • Receive and report the customer’s complaint and to help in responding to it at a short period of time.
  • Manage the accounts and maintain good client relationships.
  • Promote the products and services for the potential customers to increase the existing customers’ database.

Job Requirements

  •  Bachelor degree
  • 1-2 years of experience in a similar field.
  • Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers.
  • Advanced written & spoken English language.
  • Good knowledge in MS – Excel.

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