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Company Name : IKK Group of Companies

Credit Controller

bayt.com

Job Description

  • Perform the assigned duties as per the set policies and procedures in order to achieve the department goals.
  • Ensure customers pay within their agreed payment terms, chasing payments if necessary, as per the company’s debt collection procedure.
  • Deal effectively with delivered but not invoiced orders
  • Deal with customer account queries or complaints, including liaising with other departments.
  • Ensure all customer queries are logged and recorded and send a monthly statement to them through emails.
  • Handle all cash issues, including; Preparation of bank lodgment, Effective and timely updating and reconciliation of sales ledger, including posting to customer accounts.
  • Update and reconcile of sales ledger accounts including numerous preform customers, including online payments, deal with new accounts, ensure satisfactory credit references are obtained.
  • Establish an agreed credit limit for customers in accordance with the company policy.
  • Amend accounts details / addresses etc., as required and update the customer’s files.
  • Ensure that monthly statements are prepared, printed, vetted and ready for posting.
  • Follow-up the legal cases with the Legal Affairs Department.
  • Prepare the write-off files and get the direct manager approval.
  • Inform the direct manager immediately of all-important developments / problems and report on status of Customers’ accounts on a regular basis.
  • Maintain the customers’ files complete and up to date in accordance with the “Know your Customer” policy.
  • Perform any other tasks related to the job assigned by the direct manager
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