Consulting Project Manager

General Background

Consulting Project Manager leads diverse multi-disciplined teams to deliver IT Vender’s transformational solutions to Enterprise Customers; can be counted on to execute successfully; is bottom-line oriented; steadfastly pushes self and others for results. He/She is dedicated to meeting the expectations and requirements of customers; gets first hand customer information and uses it for improvements in products and services; making customers and their needs a paramount focus of engagement actions; takes ownership and is committed; establishes and maintains effective relationships with customers and gains their trust and respect. The PM cultivates a collaborative medium, working with Sales, Partners, Vendors and CS to drive engagement success throughout the lifecycle of challenging projects. Our colleague inspires and motivates his/her team, leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.

Responsibilities

Lead team during project lifecycle; provide project management, leadership and oversight to project and/or work streams. Provide performance feedback to management and team members. May also lead a team within a program to lead migration planning, scheduling and execution.

Prepares detailed project plans of an engagement within the standards of project management methodologies. Reviews and validates statement of work (SOW). Categorizes requirements into a project plan detailing schedules, controls, resources, costs and daily tasks. Prepare risk and remediation plan. Responsible for creating one team approach, goals and milestones within a project to ensure IT Vender.’s commitments to the customer are achieved. Adheres to established standards, processes, and methods to produce solutions that conform to requirements. Strives for, maintains and further develops excellence in processes and services.

Establishes project governance. Responsible for the delivery and daily management of activities, which are coordinated with IT Vender. employees or Partner Resources. Works with Resource Management on project staffing. Accountable for delivering projects on time, within budget and to the satisfaction of the customer and sales. Holds responsibility for achieving the IT Vender. Bar of Excellence as the highest level of Customer Satisfaction.

Controls the financial compliance. Completes weekly and quarterly forecasts of revenue and utilization. Prepares estimated time to complete, manages back-log. Manages the cost budget and the impact of change requests on cost budget. Responsible for correct invoicing. Follows and executes IT Vender’s revenue recognition rules and policies.

Responsible for Quality Assurance; ensure project is delivered to scope defined within SOW and ensure any deviations are processed via defined Change Control process. Participates in customer discussions regarding budget, risk and impact of changes. Communicates to all IT Vender. concerned parties any existing or potential customer escalation issues. Proactively follows the IT Vender. escalation and change control process.

Articulates the full value of the IT Vender. Solutions and IT Vender. Services business benefit to the customer. Keeps eyes open on potential future opportunities at the customers’ and communicates to sales as appropriate.

Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. Complete and maintain industry recognized project management certification. Complete quarterly accreditations.

May actively contribute to the account planning process

Works for a major UK Customer on a long-term program that spans two years at least.