Job Description :
We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will conduct a balance between maintaining trustful relationships and ensuring timely payments.Main Job Duties:Monitoring accounts to identify overdue paymentsFinding and contacting debtors to arrange debt payoffsKeeping accurate records and reporting on collection activityMonitor accounts to identify outstanding debtsInvestigate historical data for each debt or billCoordinate with all parties inside and outside the organization to solve all kinds of customer’s problemsFind and contact clients to ask about their overdue paymentsRevisit these calls from time to time to follow up the uncollected amountsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesResolve all kinds of obstacles that cause a problem that prevents the customer to pay his / her overdueResponsible to travel to field locations when needed to conduct collection audits, provide education, follow solving problems on field, conduct and coordinate with teams, and development of field personnel.Update account status records and collection effortsReport on collection activity and accounts receivable status
Job Requirements :
Bachelor’s degree in Accounting or FinanceFemales Only0-2 years of experience in the Accounting fieldProven experience in the real estate field is an advantage.Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).Basic command of English language skills.Analytical mindsetDetails orientedHard worker and team playerGood communication, interpersonal and problem-solving skillsAble to handle multi-tasks & work under pressureGood communication skillsMax age 28 years oldOur Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as the ability to work independently.