Job Description

Collect inactive accounts and delinquent commercial accounts, including conducting pre-collection analysis, performing address searches, making personal contact with the companies, making decisions regarding outsourcing accounts to collection agencies and maintaining records as required.
Locates debtors contacting relatives, neighbors, and employer(s) or through researching court document and other official information sources.
Evaluates payment history and verifies client information pertinent to the collection of fees, fines
Contacts debtors to modify payment schedule, update case records in the court’s database, explain diligently, tactfully and diplomatically their legal obligations, any penalties for and consequences of non-payment, and regulations/rules/procedures related to payment of account.
Performs financial intake reviews with clients which include, but are not limited to, establishing payment arrangements and explaining terms and conditions of probation.
Prepares correspondence and reports.
Other tasks may assign by HOD if necessary.

Skills