Change Management Support (ITIL)

• Maintaining the Change Management policy, processes and standards.
• Manage, review, amend and close Requests for Change (RFC).
• Develop and present Change Management reports as required.
• Coordination of the Change Advisory Board (CAB).
• Coordinate services, implement & monitor Release Plans, producing detailed timetables of events and documenting action plans.
• Communicate and manage expectations during the planning and rollout of new Releases.