call centre executive

bayt.com

Job Description

  • Deal with the organization’s telephonic conversations with utmost diligence and punctuality.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Maintain necessary call log details using the latest technology available in the company’s cloud or digital database.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.
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