
bayt.com
Job Description
- Deal with the organization’s telephonic conversations with utmost diligence and punctuality.
- Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
- Keep the customer interested in the features and utility of a product through effective telephonic communication.
- Develop long-term contacts through qualitative telephonic discussions and conversations.
- Maintain necessary call log details using the latest technology available in the company’s cloud or digital database.
- Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.
Skills
- Previous experience in a customer support role.
- Strong phone and verbal communication skills.
- Showing high efficiency along with handling several tasks in the daily routine.
- Good computer skills.
- Polished convincing and negotiations skills.
- Ready to adapt and elevate existing skills based on improvement feedback.
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