bayt.com
Job Description
- Deal with the organization’s telephonic conversations with utmost diligence and punctuality.
- Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
- provide information to the customer about our products and create lead using proper lead type.
- Contribute to the company’s growth by improving the number of connections using pleasant and informative conversations.
- Keep records of all conversations in our call center database in a comprehensible way.
- Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.
Skills
- Previous experience in a customer support role.
- Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
- Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
- Proficient in using modern communication tools and software for facilitating formal routine processes.
- Polished convincing and negotiations skills.
- Portraying a positive outlook towards suggestions from the management related to required improvements.