An IT eCommerce Business Analyst will be instrumental in strategic problem solving, working closely with business counterparts to identify and implement IT eCommerce solutions in business functional areas. The Business Analyst will help businesses implement technology solutions in a cost-effective way and will be responsible for new implementation and feature enhancements for eCommerce applications/websites across Alshaya landscape.
An ideal candidate will have a bachelor’s degree in Information technology with a minimum of 3 years of experience with eCommerce applications/websites. You must have expert level in MS Office applications and have excellent written and oral communication skills. You will need to be proficient in data analysis.
Roles & Responsibilities
Reporting into the Manager – Enterprise Solutions, the Business Analysts are expected to perform the below functions (as an individual contributor):
Gather business requirements as new implementation or change requests for eCommerce web/app solutions.Clearly define the objective / scope of an implementation/feature and communicate to stakeholdersTake up the ownership of a delivery cycle from requirement /data gathering, analysing the need or gap, refining the requirement, communicating to different teams till the deliveryWork with the PMO (Programme office), Solution Architects, Tech Leads, Software Engineers and Quality Assurance Engineers for owning and delivering features/ functionalities on the eCommerce platform (web/app)Guide different teams on development, SIT (Systems Integration Testing), UAT (User Acceptance Testing) and Stress testingCoordinate proper documentation to manage / track information related to feature developmentsConduct post-project evaluationConduct user trainings
Ideal candidate is:
Efficient in stakeholder management, communication, and time managementMulti-tasker, work on multiple assignments at the same timeMaintains positive attitude and momentum in challenging situationsCommunicates effectively with all partnersTakes personal responsibility for the quality and timeliness of workIdentifies and resolves project issues
Knowledge & Experience:
Bachelors/Masters degree in Information Systems, Computer Science or related fieldSound knowledge of the Systems Development Life Cycle (SDLC) methodology: 3-5 YearsSound knowledge on delivery methodologies like Agile, Kanban etc.: 3-5 YearsExpert level in Microsoft Office ApplicationsExcellent written and oral communication skillsProficient in data analysisUnderstands business functional areasExposure to Retail industry (preferred)MBA in Information Systems (preferred)