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Company Name : Al Futtaim Group

Business Analyst – Business Excellence|AFGRE|Dubai, UAE

Job Description


To optimise the business and its operating model for assigned portfolios in line with the Business best practices and IT strategy.

  • Document process information –  business process mapping and repository
  • Support financial controller with analysis of process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes to achieve TOM.
  • Identify, document and analyze business rules that govern the implementation of business processes.
  • Write Business Process Management System (BPMS) specifications to be used for process automation
  • Test and execute e processes using the BPMS to ensure that benefits are realized and achieved
  • Examine processes holistically to understand the impact of changing them on people, strategy, existing software appli cations and general business operations.
  • Collate feedback on process performance – the basis of future process improvement projects
  • Monitor and measure the effectiveness of processes to ensure consistent value delivery and support delivery of new capabilities as result of the blueprint implementation.
  • Working with Finance community in respective line of business
  • Working with Operational Business Lines within the Real Estate and Engineering
  • Working with other transformation Business Analysts within Al Futtaim Group as “one team”



Finance Excellence, Transformation Design  and Implementation

  • Work with Financial Controller- Business Excellence in Real Estate Group to contribute in developing process, policies and procedures for the new Finance strategy, aligned to the overall strategic goals and the finance operating model
  • Support the implementation of the Finance blueprint strategy in alignment with the core team (FTL) across the group
  • Create and support the implementation of Policies, Processes and Procedure linked to the IT sphere


Demand and Relationship Management

  • Setup governance structures in the respective line of business to ensure optimal blueprint design in alignment with the business and finance objectives; operating model optimisation; to track and communicate progress, issues and risks management
  • Support development of operating model changes and solutions.
  • Support the implementation of the various strategic finance initiatives in alignment with broader design and based on agreed overall architecture principles

​​​​​​​​​​​​​​Business Process Mapping

  • Build detailed understanding of business processes, Stage Gates operating model maturity and opportunities for improvement across the Finance landscape group-wide and within the LOB
  • Identify key opportunities, (“To Be” business processes, associated business benefits, organisation impact, etc.)
  • Elicit requirement s u sing interviews, document analysis, requirements workshops, surveys, sit e visits, business process descriptions, u se cases, scenarios, business analysis, task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into detail s, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

​​​​​​​Leadership & Integration

  • Work closely with the Financial Controller and transformation business analysts across the group to align  design  of processes with the group-wide finance blueprint
  • Leverage the existing AFG Finance SME knowledge
  • Be the liaison between the business units, technology teams and support teams.
  • Support integration and implementation of new processes/process changes into the respective Finance functions (change management)
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements

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