bayt.com
Job Description
Scope of work
• Supervise and Manage the operation of the entire boutique
• Achievement of overall sales target/budgets
• CRM: Manage and guarantee excellent customer service
• Stock control: adequate ordering, inventory check in/out and storage
• Control of merchandising, display and adequate pricing
• Staff Planning, management and training
• Maintaining awareness of all promotions and advertisements
• Performance in-depth analysis (weekly / monthly / quarterly reporting)
• Guarantee a well-maintained boutique
Job Accountabilities
• Coordination with merchandising team to ensure proper display as per Bateel standards
• Inventory control (apply FIFO, & standard storage conditions)
• Minimize wastage, product damage
• Manage all administrative work: attendance, leaves, weekly reports, feedback forms, etc.
• Coordinates with the Operations Manager to comply to the monthly targets
• Monitor / handle cash & credit sales, deposits and avoid any discrepancies
• Ensure proper communication flow as per SOP
• Managing the monthly inventory process
• Assure smooth boutique opening/closing procedure
• Monitor the products shelf life & notify line manger 3 months prior to expiry date
• To identify in conjunction with management, market needs and trends
• Participates in public relations activities, sales calls and other promotional activities designed at enhancing the Image and profitability of the outlet and the company.
• Manage customer data base, acquire new clients/corporate customers
Skills
Key Competencies & Skills:
• Excellent customer service and interpersonal skills
• In-depth product and market knowledge
• Analytical and problem-solving ability
• Advanced computer skills (Ms Office, NAV etc.)
• Time management
• Self-disciplined, intelligent, responsible and presentable
• Positive, enthusiastic, self-motivated, innovative, team player and leader
• Honest, trust-worthy, flexible