bayt.com
Job Description
To display pride in your Costa by confidently delivering the perfect cup of coffee to every customer with a genuine smile
Your Team:
• To complete and pass any company provided training required for the role
• To attend team meetings as required
Your Customer:
• To deliver the highest levels of customer service that encourages positive customer feedback and sales
• To maintain standards of health, safety and cleanliness across the store in line with the cleaning schedules
• To be knowledgeable and confident about all products demonstrated by advising customers and answering queries
• To produce and prepare all products in line with brand excellence standards
Your Store:
• To safely and accurately maintain stock
• To drive sales by replenishment of display/fridges
in line with the provided guidelines and procedures
• To operate the till in line with cash handling procedures
• To attend work in accordance with your designated shifts
Skills
Essential:
• Friendly and approachable
• Ability to communicate and work confidently as part of a team
• Flexible, and willing to exceed expectations to deliver fantastic end results
• Cares about the product, team and customers; and treats others the way they would want to be treated
• Delivers great coffee with genuine style
• Open and honest with an enthusiastic willingness to learn
• Reliable and committed
• Ability to use initiative, and work without close supervision
• Proud to wear the Costa uniform, presenting a professional image at all times
• Arrive for your shift on time, with a positive can do attitude
• Ability to multi-task and perform varying duties throughout the store
• Takes a genuine interest in the business