Company Name : Boutiqaat

Assistant Operations Manager

bayt.com

Job Description

  • Enable business to have different delivery speeds.
  • Define route planning logics and criteria.
  • Follows industry standards, monitoring trends and practices in terms of logistics planning developments.
  • Coordinates shipping schedules to increase efficiency through exploiting related resources and leveraging economies of scale to negotiate more competitive price points from logistics agencies.
  • Integrate logistics with Boutiqaat’s structure through continuous collaboration with other departments.
  • Analyzes logistics fundamentals including availability, supply chain management, and fleet optimization.
  • Oversee the entire logistics operations of the country of location.
  • Responsible for following the country of operation’s laws and regulations in terms of shipping and transportation.
  • Ensure that personnel meet productivity targets by motivating and encouraging teamwork.
  • Manages the transportation of inventory between the storage facilities.
  • Fleet Management and maintain that Boutiqaat’s Owned Fleet are in presentable condition.
  • Monitor and enhance customer relationships by participating in customer outreach initiatives to assess customer satisfaction.
  • Define the company’s logistics and supply chain strategy.
  • Analyze data from shipping and delivering processes to find bottlenecks and other issues.
  • Evaluate and report on KPIs.
  • Monitor logistics to make sure they run smoothly.
  • Find cost-effective solutions for supply chain processes.
  • Resolve issues that come up (e.g., delays in delivery, accidents).
  • Collaborate with other departments to create coordinated plans for business growth.
  • Develop and implement safety guidelines in all aspects of the supply chain (e.g. use of trucks).
  • Ensure supply chain processes meet legal requirements and standards.
  • Communicate and negotiate with suppliers and vendors to land more profitable deals.
  • In-depth knowledge of logistics procedures.
  • Lead the Logistics team and secure excellence in the planning and execution of the goods flow process in co-operation with business partners.
  • Develops the Logistics function’s strategic objectives, business plan, and budget.
  • Develops adequate policies and processes for the logistics and delivery function to maintain efficient operational excellence supporting company’s strategic goals.
  • Develops manpower resource plan as per annual volume plan.
  • Responsible for deploying systems for items receiving, dispatching and issuing, loading and unloading.
  • Guides proper upkeep of loading gates and spaces (e.g., loading area, unloading area and inspection area).
  • Develop and maintain system for the continuous movement of goods.
  • Keep track of delivery times, delivery staff, transport costs, and efficiency.
  • Resolve any arising problems or complaints regarding delivery.
  • Supervise, coach, and train the delivery workforce.
  • Meet cost, productivity, accuracy, and timeliness targets.
  • Maintain metrics and analyze data to assess performance and implement improvements.
  • Set and update delivery staff KPIs.
  • Produces periodic reports and statistics as required for top management.
  • Designs and ensures proper implementation of efficient scheduling logic for the movement of trucks.
  • Coordinate with contact center for any complaints during, before or after delivery.
  • Ability to influence Analytical thinking, Decision making, Initiative, Creating value and achieving results.
  • Dealing with ambiguity – Effectively copes with change, can handle risk and uncertainty. Balancing tradeoffs and managing risks with limited information. Adapts easily and quickly to changing environment without losing effectiveness.
  • Building teams and relationships – Energizes and motivates teams and those around them.
  • Optimizes costs, services and organization in line with strategy and changing markets.
  • Prepares and evaluates risk analysis and risk mitigation and identification of contingency plans.
  • Strategy in order to meet on time deliveries within budget and within a predefined scope.

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