wuzzuf.com
Job Description :
Be the primary point of contact and build long-term relationships with customers.Help customers through email, phone, online presentations, screens share and in person meetings.Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.Ensure the timely and successful delivery of our solutions according to customer and objectives. Communicate clearly the progress of monthly/quarterly initiatives to internal and external holders.Forecast and track key account metrics.Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhance department and organization’s reputation by accepting ownership for accomplishing and different requests; exploring opportunities to add value to job accomplishments. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.Monitor and analyze customer’s usage of our product Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships. liaise between the customer and internal teams.
Job Requirements :
• Bachelor’s degree in Marketing or Business administration• Ex experience in a digital marketing agency.• 3+ years of sales or account management experience.• Great networking skills.• Excellent listening, negotiation, presentation, verbal and written communications, critical thinking, excellent business writing, and problem-solving skills.• English level should be B2 (Upper Intermediate).• The patience and ability to engage clients in conversation.• Neat, well-groomed appearance.• Critical thinker and problem-solving skills.